Legal
Privacy Policy
Last updated September 23, 2026
This policy explains what information Ascendra Media collects through this website, how we use it, and the choices you have. We keep it short and in plain language.
What we collect
Information you give us. When you fill out one of our inquiry forms we collect what you enter: your name, email address, phone number, business name, city and state, product type, website and social media handles, and your answers to our short questions about your marketing.
Information collected automatically. Like most websites, our hosting provider records basic technical data when you visit, such as your IP address, browser type, device type, pages viewed and the time of your visit. We use this to keep the Site running and secure.
We don't collect payment information through this Site.
How we use it
- To respond to your inquiry and book a call with you.
- To prepare a marketing plan for your business, if you've asked for one.
- To communicate with you about our services.
- To operate, secure and improve the Site.
- To comply with legal obligations.
We don't sell your personal information, and we don't add you to a newsletter or marketing list just because you filled out a form.
Who we share it with
We share information only with service providers that help us run the Site and our business, and only as needed to do that work:
- Netlify, which hosts the Site and processes form submissions.
- Google Fonts, which serves the typefaces on the Site and may log the technical data described above.
- Email, calendar and CRM tools we use to reply to you and schedule calls.
We may also disclose information if required by law or to protect our rights, safety or property.
Cookies and tracking
This Site doesn't use advertising cookies or tracking pixels. If we add analytics or ad-measurement tools in the future, we'll update this policy.
How long we keep it
We keep form submissions for as long as needed to follow up with you and, if you become a client, for the length of our relationship and any period required by law or for our records. You can ask us to delete your submission at any time.
Your choices and rights
You can ask us to see, correct or delete the personal information we hold about you, or to stop contacting you. Depending on where you live you may have additional rights under laws such as the California Consumer Privacy Act. To make a request, contact us through the forms on this Site and let us know what you'd like us to do. We'll respond within a reasonable time and may need to verify your identity first.
Security
The Site is served over HTTPS and form submissions are stored with our hosting provider using reasonable safeguards. No method of transmission or storage is completely secure, so we can't guarantee absolute security.
Children
The Site is for businesses and isn't directed at children under 13. We don't knowingly collect information from children. If you believe a child has submitted information, contact us and we'll delete it.
Changes
We may update this policy occasionally. The date at the top shows when it last changed.
Contact
Privacy questions or requests? Reach us through the contact forms on this Site.